FAQ

 

Normal Shipping & Delivery:
1. We are using Poslaju courier service, delivery on Monday to Friday, excluding weekend and public holidays.
2. Please allow at least 2-3 working days for us to process your order. 
3. Please take note that delay may occur due to festive period, such as Chinese New Year, Hari Raya, Christmas etc.
4. Customer may track the parcel delivery status on http://www.poslaju.com.my.
 
Direct Shipping & Installation:
1. Eligible for large sized products, i.e. chair, Sauna Room, Jacuzzi.
2. Delivery charge vary depends on item’s size & quantity.  
3. Customer may pay online by purchase “Delivery Charge” or “Installation Charge” in Magicboo Website.

 

Skin Care/Body Care/Hair Care Products:
1. Avoid direct contact with eyes.
2. Please do a partial test on your skin before mass usage. If irritation or sensitivity occurs, please stop using immediately.
4. Keep out from children. 
5. For external use only.
6. Store in shady dry place, avoid direct sunshine. Temperature: 25-30°C, please refer to products' packing for suitable storage temperature.

 

 

Products Expiry
Products expired date is stated on items’ packing. Customer may enquire before placing order.
 
Warranty Coverage
Warranty period please refer to product’s details. Warranty covers Manufacturers’ defect only, not cover for spare parts, such as AC plug, bulbs, etc.

 

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